This Privacy Policy explains how Sasti Tiles ("we", "us") collects, uses and protects your personal information when you visit or buy from our store.
Information we collect
- Information you give us: name, phone number, email, delivery/billing address and any details you share when ordering, requesting a quote or contacting us (including on WhatsApp).
- Order information: products purchased, order value and payment status. Card and UPI details are handled by our payment providers – we do not store them.
- Device and usage information: IP address, browser, pages viewed and cookies, collected automatically when you use the site.
How we use it
- To process, deliver and support your orders
- To reply to enquiries and send quotes or order updates
- To improve our website, products and service
- To send offers, only where you have agreed – you can opt out any time
- To prevent fraud and meet legal and tax obligations
Sharing your information
We share only what is needed with trusted partners who help us run the business, such as our e-commerce platform (Shopify), payment gateways, and courier/transport partners. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences and understand how the site is used. You can control cookies in your browser settings.
Data retention & security
We keep your information only as long as needed for the purposes above or as required by law, and take reasonable steps to protect it.
Your rights
You can ask to access, correct or delete your personal information, or withdraw consent for marketing, by contacting us.
Contact
For privacy questions or requests, email sastitiles@gmail.com or WhatsApp +91 98910 44470.
We may update this policy from time to time. Changes will be posted on this page.